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Welcome to www.swindonbooks.com Help Desk.

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Secure Shopping Guarantee
   
   
Merely fill in the on-line form and send it to us.
Current R.E.A.D. members are also required to register to order books on-line.

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With purchase more than HKD500, you can join our R.E.A.D. membership.
R.E.A.D. members are entitled to a 10% discount on all purchases (except for special net price items. Government publications, magazines, bargain books, gift vouchers, special orders and textbooks.)

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Go to My Account and click Forgot your password?. On that page, enter your email account, security question and answer and your password will be sent to your email account.

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When you click on an order button, the book is automatically added to your shopping cart. You can check the contents of your cart at any time by clicking on the View Cart link at the left navigation menu of each page. To remove an item, uncheck the corresponding checkbox Remove and press Update Cart. When you have finished shopping, check your shopping cart one more time.

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For Purchase over HK$800, delivery in Hong Kong is free* during promotion period.

*Except outlying island and Tung Chung
*No delivery for textbook orders.

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We provide *free local door-to-door delivery during office hour. If your delivery address is outside our local delivery area, we will ship your order via Hong Kong Post (additional charges may apply).

*Applies during promotion period only

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Shipping and handling charges for orders outside of Hong Kong are confirmed via email on an individual basis. Certain international editions are for Hong Kong purchase only.

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Tracking your order
If you would like to track your orders, go to Order Tracking and all the orders you made through Internet will be shown there.

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All prices are listed in H.K. dollars. The list price displayed on our website is an estimated price only. If there is a difference between the estimated price and the actual price, we will revert and wait for your confirmation before processing your order.

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You can use the Quick Search at the top navigation menu bar in every page to search books' titles, ISBN, publishers, as well as authors in our website.

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You can narrow down your searches by using combination of keywords.

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We use the industry standard encryption protocol, which known as Secure Socket Layer (SSL) to keep your order information secure.

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